What use is the best process if it is not lived by all involved, or a highly effective system if it is not used correctly? New concepts and techniques require explanation and motivation. This supports and encourages the acceptance.

Understand and apply correctly

We can assist you introducing a new way of working in your production operation. We can explain and motivate the underlying concepts and train your users and authors.

For example, switching from WYSIWYG based authoring tools to an XML editor demands new ways of thinking. We identify the new “XML concept” and create practical exercises on the editor, so that the authors will be able to understand the XML schema elements/attributes and the important functions.